Effective Date: March 19, 2024
Last Updated: March 19, 2024
Welcome to boldauraa. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms in compliance with Google Ads policies, Google Business policies, and all applicable laws.
1. Acceptance of Terms
By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. These terms comply with Google Business policies, Google Ads requirements, and applicable consumer protection laws.
Age Requirement: You must be at least 18 years old to make purchases on this website. By using our services, you represent that you meet this age requirement.
2. Products and Services
Product Authenticity:
- • All jewelry and accessories sold are 100% authentic and legally sourced
- • Products come with certificates of authenticity where applicable
- • We guarantee the quality and materials as described in product listings
- • All gemstones and precious metals meet industry standards
Product Information:
- • Product descriptions are accurate to the best of our knowledge
- • Colors may vary slightly due to monitor settings and photography
- • Measurements and weights are approximate
- • We reserve the right to correct errors in product information
Service Reservations: We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion, particularly in cases of suspected fraud, policy violations, or inappropriate conduct.
3. Pricing and Payment
Pricing Policy:
- • All prices are listed in USD and include applicable taxes where required
- • Prices are subject to change without prior notice
- • Promotional offers have specific terms and expiration dates
- • Price errors will be corrected, and you'll be notified before shipment
Payment Terms:
- • Full payment required before shipment
- • We accept major credit cards, PayPal, and Apple Pay
- • All payments processed through secure, encrypted channels
- • Billing address must match payment method address
Additional Fees: Shipping costs, taxes, and customs duties (for international orders) are additional and clearly disclosed at checkout.
4. Shipping and Delivery
Shipping Policy:
- • We ship worldwide with various delivery options
- • Processing time: 1-2 business days for most items
- • Delivery times vary by location and shipping method selected
- • All shipments require adult signature confirmation
- • Insurance included on all orders for full protection
International Shipping:
- • Customs duties and taxes are the responsibility of the recipient
- • Delivery times may vary due to customs processing
- • Some restrictions may apply to certain countries
5. Returns and Refunds
Return Policy:
- • 30-day return window from date of delivery
- • Items must be unworn, undamaged, and in original condition
- • Original packaging and certificates must be included
- • Custom or personalized items are non-returnable unless defective
Refund Process:
- • Refunds processed within 5-7 business days of receipt
- • Original payment method will be credited
- • Customer responsible for return shipping unless item is defective
- • Refunds exclude original shipping charges unless return is due to our error
6. Intellectual Property Rights
All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Bold Statement or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
Permitted Use:
- • Personal, non-commercial use of website content
- • Sharing product images for personal social media (with credit)
- • Printing order confirmations and receipts
Prohibited Use:
- • Commercial use without written permission
- • Reproduction, modification, or distribution of content
- • Reverse engineering or copying website functionality
7. User Conduct and Prohibited Activities
Acceptable Use:
- • Use website for legitimate shopping purposes
- • Provide accurate and truthful information
- • Respect intellectual property rights
- • Comply with all applicable laws and regulations
Prohibited Activities:
- • Fraudulent transactions or use of stolen payment methods
- • Attempting to circumvent security measures
- • Uploading malicious code or harmful content
- • Impersonating others or providing false information
- • Excessive or automated requests that may harm website performance
8. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which complies with applicable privacy laws and Google's data handling requirements.
Data Security: We implement industry-standard security measures to protect your personal and payment information.
9. Google Services Compliance
Google Ads Compliance:
- • All advertising content is truthful, accurate, and substantiated
- • No misleading claims about products, pricing, or availability
- • Transparent business practices and clear policy disclosures
- • Compliance with Google's prohibited content policies
Google Business Profile Compliance:
- • Accurate business information and operating hours
- • Legitimate business operations and customer service
- • Proper handling of customer reviews and feedback
- • Compliance with local business regulations
10. Disclaimers and Limitation of Liability
Website Disclaimer: This website is provided on an "as is" and "as available" basis. While we strive for accuracy, we make no warranties regarding the completeness, accuracy, or reliability of website content.
Limitation of Liability: To the maximum extent permitted by law, boldauraa's total liability for any claim arising from your use of this website or our products shall not exceed the amount you paid for the specific product giving rise to the claim.
Exclusions: We are not liable for:
- • Indirect, incidental, special, or consequential damages
- • Loss of profits, data, or business opportunities
- • Damages resulting from third-party actions
- • Technical issues beyond our reasonable control
11. Indemnification
You agree to indemnify, defend, and hold harmless boldauraa, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the website, violation of these terms, or infringement of any rights of another party.
12. Dispute Resolution
Governing Law: These terms are governed by the laws of the State of New York, without regard to conflict of law principles.
Dispute Resolution Process: We encourage direct communication to resolve disputes. If needed, disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
13. Force Majeure
boldauraa shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, labor disputes, or technical failures.
14. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
15. Changes to Terms
We may update these Terms and Conditions periodically. Significant changes will be communicated through website notices and email notifications. Your continued use of the website after changes constitutes acceptance of the updated terms.
16. Contact Information
For questions about these Terms and Conditions:
- • Email: legal@boldauraa.shop
- • Phone: (803) 894-3071
- • Address: 130 Pond Branch Rd, Lexington, SC 29073
- • Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EST
Google Policy Compliance: These Terms and Conditions are designed to ensure full compliance with Google Ads policies, Google Business policies, and all applicable consumer protection laws. We are committed to transparent, ethical, and legal business practices.
Consumer Protection: These terms do not limit your statutory rights as a consumer. If you are located in a jurisdiction with specific consumer protection laws, your rights under those laws remain fully protected and may supersede certain provisions herein.